Introduction

esoftsolution.net values the privacy and security of the information seriously that you share with us through https://esoftsolution.net. We also want, you must feel comfortable using our website. It is important that you understand how we collect, use, and maintain your information. This Privacy Policy deals with personally identifiable information (referred to as “Data” below) that may be collected by us on our site. This Policy does not apply to other entities that we do not own or control or persons that are not our employees, agents or within our control. Please take the time to read our Terms of Use.

By using esoftsolution websites, or using any esoftsolution products/services, you are agreeing to the terms of this Privacy Policy (last updated on Jun 11, 2020) and, as applicable

What type personal data we collect

Personal Information: It includes your name, address information, email address and URL, telephone number, account username and password.

In case you use our support forums, we may additionally process data generated automatically your activity in the forum: date of last activity, subscribed threads, favorite posts, achievements in the forum, private messages and posts.

If you contact our technical support, we may process other data required to help you with any queries or support matters, such as login and password to FTP access, data collected in crash logs that are gathered by your CMS or the technical parameters of the server you use.  

Such information is only collected from you only if you voluntarily submit it to us.

In case you do not agree to provide us with the above-mentioned data, you will not be able to download our products and/or get effective support from E Software Solution Limited.

Non-Personal Information: We gather statistical and other analytical information collected on an aggregate basis of all visitors to our website. This Non-Personal Data comprises information that cannot be used to identify or contact you, such as demographic information regarding, for example, user IP addresses where they have been clipped or anonymized, browser types and other anonymous statistical data involving the use of our website.

What we don’t do with your personal data

We do not and will never share, disclose, sell, rent, or otherwise provide your personal data to other companies for the marketing of their own products or services.

Who has the access to your data

We don’t share your information like email, name, etc with third-parties (subject to laws and regulations). Only our administrators have access to your data. No third party can access your data from us. However, you can review and delete your data whenever you want.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

What rights you have over your data

Upon having an account on E Software Solution Limited site, or leaving comments, you can request to have an exported file of the personal data we have about you. You can also request us to erase your data, excluding the data we are obliged to retain for administrative, security or legal purposes.

What policy we have for children

We recognize we have a special obligation to protect personal data obtained from children. We do not and will not knowingly collect personal data from any child under 16 without consent from their parent or guardian. If you are a parent or guardian and are concerned about the transfer of personal data about your child, please contact us.

What our cookies do on your browser

E Software Solution Limited site uses cookies to identify and track visitors, their actions of site, and their website access preferences. esoftsolution.net site visitors wishing not to have cookies placed on their browsers should turn off cookies while using esoftsolution.net. In that case, you may lose some features of the website.

What data breach procedures we have in place

If in any case, a breach of data such as loss, alteration, unauthorized disclosure or access, personal data transmission, storage or otherwise processed happens, we will notify you immediately after we become aware of it.

How you can review, update, get a copy or delete your data

You are free to review and update your information at any time directly through our site. To change your information please login to our site and click the “My Account” link. If you want to delete or get a copy of your data on our site, send a mail info@esoftsolution.net or contact us. We will do that with immediate effect.